Valet
Basecamp

Affordable Turnkey Hosting & Digital Tech Support

With site speed, every second counts. Prospective and existing patients visiting your website have higher expectations than ever before.

Valet Basecamp ensures your website is accessible, secure and speedy to perform at scale.

Fully Managed Hosting & Tech Support

Valet Basecamp is a turnkey website hosting management solution on a best-in-class cloud infrastructure, backed by Valet specialists operating behind the scenes to take care of all framework upgrades and software updates.

The result is a secure, speedy, and positive online experience for your patients. Prior to specializing in the health space with Valet Health, the Valet Basecamp tech offering started in 2011 and has supported 1,000+ websites across industries, including brands like Etsy, Monster.com, and institutions such as Harvard and Stanford.

Fast, Reliable Website Performance

Slow website speeds can cause you to lose new patients and also frustrate existing patients. According to Think With Google, "As page load time goes from 1 second to 10 seconds, the probability of a mobile site visitor bouncing increases 123%."

While there are many factors that enable a positive patient experience, your website speed is the fundamental metric upon which everything else is based. Valet Basecamp ensures that everything on the back end is optimized to perform across desktop, tablet, and smartphones as your online presence grows.

Site Content Management System & Software Updates

With your website having Content Management System (CMS) technology on the back end, it’s an environment that is dynamic, changes frequently, and all processes to manage it require an exceptional attention to detail.

Valet Basecamp is done-for-you, where all back end tasks, framework, software updates, security vulnerabilities, are all proactively addressed to give your patients the best online experience possible.

Personalized, Responsive Website Support

Clients send in support requests that enter a Valet Basecamp support ticketing system where task requests are responded to and actioned on with speed and precision. Our tech support team boasts a 99% support ticket satisfaction rate since 2012.

You send in your requests for website page or blog post content updates for example, and our team does it for you. Valet Basecamp is white glove, responsive support from people who care and operate knowing that your website is the lifeblood of your online reputation.

New Valet Basecamp clients:

Receive a free website migration to the Valet Health cloud hosting infrastructure.

Our team has experience in successfully handling 3,000+ website migrations. Don’t let your website speed and online experience be an afterthought. Your patient experience matters, your online reputation matters, and our Valet Basecamp tech support team has got your back.